VMware: Call “PropertyCollector.RetrieveContents” for object “propertyCollector” on vCenter Server “VC” failed

I wanted to update my templates with the latest VMware Tools and VMXNET3 adapter. After converting a template to a VM I tried to edit the settings. I received the following error:

Call “PropertyCollector.RetrieveContents” for object “propertyCollector” on vCenter Server “VC” failed


Warning message:


The only way I could fix this issue was deleting the VM (already converted it to a VM) from the Inventory and re-add it to the Inventory. Now I was able to edit the VM hardware:



Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has 15+ years experience in IT, primary focus: virtualization and modern worksplace.

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8 thoughts on “VMware: Call “PropertyCollector.RetrieveContents” for object “propertyCollector” on vCenter Server “VC” failed

  1. This also happens to me on vCenter 4.1. If you wait a couple of minutes after converting a template to VM, before you try to do something with the VM, no problem then.

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