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Posts Tagged ‘Mcafee Groupshield’

McAfee: GroupShield 7.0 Patch 1 v.s. Performance issue’s Exchange 2003/2007 – Hotfix

August 9th, 2009 1 comment

Some customers had some problems with bad Exchange performance when McAfee GroupShield 7.0 Patch 1 is installed. McAfee released a new hotfix called: Hotfix 491164

Information about the hotfix:

 

Environment

McAfee GroupShield 7.0 + Patch 1 for Microsoft Exchange
Microsoft Windows 2003
Microsoft Windows 2008
Microsoft Exchange 2003
Microsoft Exchange 2007

Problem

After starting the McAfee GroupShield 7.0 service, delays may be experienced with email processing. If the GroupShield service is stopped, mail delivery and processing returns to normal levels.

Cause

One of the processes used by GroupShield, (the Postgres process), takes an extended time to complete its I/O (input/output) operations. As a result, the GroupShield reporting threads have an extended waiting time which increases the RPC Averaged latency and results in a delay while processing email messages.

Solution

This issue is resolved in Hotfix 491164 for McAfee GroupShield 7.0 + Patch 1.

 

Hotfix package name: GSE7HF491164.ZIP

For more information: https://kc.mcafee.com/corporate/index?page=content&id=KB66095

Little note: Hotfixes are created to address specific issues and are not posted publicly, but are available by contacting McAfee Technical Support. I installed the hotfix and it’s resolved my problem.

sanderdaems

Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.

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McAfee: GroupShield 7, An update failed with error 800004005:Unspecified error.

June 22nd, 2009 No comments

“An update failed with error 800004005:Unspecified error.” zie ik in Product Log. Eenmaal hierop gezocht op internet blijkt dat dit een bekend en bestaand licentie probleem is. Hierdoor kunnen updates niet juist worden uitgevoerd op de server.

VMpros.nl

 

VMpros.nl

De volgende register sleutel/add zal het probleem oplossen. Deze wordt aangeraden door McAfee Support.

Register sleutel:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\McAfee GroupShield\SystemState\License\GS6]
"LicenseInfo"="0025B{${4rzU{aczTz83zR{#zJ{aczTz83zR{#zJ{+{Cz<+z>y&z$ioe{?Qy3{cy!y("
"LicenseExpiry"=dword:00000000
"LicenseType"=dword:00000004

Vervolgens services van McAfee GroupShield herstart, Update Task gestart en het systeem is weer up-to-date.

sanderdaems

Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.

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Follow Me:
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Exchange 2007 Extremly slow with McAfee Groupshield 7.0

February 16th, 2009 1 comment

Today with an migration from windows 2003 with exchange 2003 to Windows 2008 with exchange 2007 and McAfee Groupshield 7.0 we had the problem that the sync slow was.

We have tried alot but when we stopped GroupShield everything was fast again.

So when you use exchange 2007 with McAfee GroupShield 7 and everything is slow just remove McAfee GroupShield and everything is fast again.