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Home > VMware > VMware: This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installed package

VMware: This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installed package

After trying to install vCenter Server I received a warning from Windows Installer:

This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installed package

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With some troubleshooting at the VMware vCenter Server MSI package to start this package with a logfile, command:

msiexec /l*vx c:\install.log /i "E\vCenter-Server\VMware vCenter Server.msi"

I received this installer Install.log output:

=== Verbose logging started: 2/21/2012  4:23:12  Build type: SHIP UNICODE 5.00.7600.00  Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (DC:D8) [04:23:12:689]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (DC:D8) [04:23:12:689]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (DC:60) [04:23:12:704]: Resetting cached policy values
MSI (c) (DC:60) [04:23:12:704]: Machine policy value ‘Debug’ is 0
MSI (c) (DC:60) [04:23:12:704]: ******* RunEngine:
           ******* Product: D:\vpx\VMware vCenter Server.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (DC:60) [04:23:12:704]: Note: 1: 2203 2: E\vCenter-Server\VMware vCenter Server.msi 3: -2147287039
MSI (c) (DC:60) [04:23:12:704]: MainEngineThread is returning 1620
=== Verbose logging stopped: 2/21/2012  4:23:12 ===

Okay.. the error message “MainEngineThread is returning 1620” means..

ERROR_BAD_CONFIGURATION  1610   The configuration data for this product is 
                                corrupt. Contact your support personnel.

Source: Microsoft

 

Solution:

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After reading ^ a knowledgebase article from VMware about MD5 checksums I decided to check my .ISO MD5 checksum with ExactFile

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And there it is… MD5SUM mismatch..

 

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Downloaded the ISO file again and started without problems the installation

sanderdaems

Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.

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  1. Peter Oldsen UK
    March 27th, 2012  (Quote) at 13:37  (Quote) | #1

    Nice piece of troubleshooting my friend, thanks in advance Sander

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