Backup: “Micosoft Exchange Writer” fail problems with BackupExec 12d

Last week I got some problems with making backups of my Exchange 2007 enviroment with BackupExec 12d SP3.

The status in BackupExec was: “A failure occurred querying the Writer status”

On the Exchange server I listed the writers with “VSSADMIN LIST WRITERS” , result:

Writer name: ‘Microsoft Exchange Writer’
   Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Writer Instance Id: {897687c8-32da-4767-bdab-9aacde1c1a8a}
   State: [9] Failed
   Last error: Not responding

In my EventLog:

Event Type:           Error
Event Source:        BROWSER
Event Category:    None
Event ID:               8032
Date:                     15-12-2009
Time:                     14:09:03
User:                     N/A
Computer:             SERVERNAME
Description:
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{879FDA78-B4A3-43A1-B5F5-282A88E17CB6}. The backup browser is stopping.

Resolution:

1. Create a new register entry:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
Name: Enable Remote Streaming Backup
Type: DWORD
Value: 0 = default behavior (remote backup disabled); 1 = remote backup enabled

After entering the above registry value, restart the Microsoft Exchange Information Store to apply the change by performing the following steps:

• On a stand-alone server, open a Command Prompt window and run the following commands:

net stop msexchangeis

net start msexchangeis

2. You can stop the master browser, by stopping the service:

net stop browser

Result:

Now can I start the BackupExec de Exchange Backup again 🙂 backup result: Successful

Related documents:

http://support.microsoft.com/kb/135404

http://support.microsoft.com/kb/188305

About Author

Sander

Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant / Technical Project Lead at Unica ICT Solutions. Sander has 15+ years experience in IT, primary focus: virtualization, security and modern worksplace.

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