After some failed backups and warnings in the even log I decided to troubleshoot the backup job. I tried to remount my “storage destination” but received this warning:
The Unmount operation failed because the Destination may be in use. Please try again later

Solution:
After reading KB1018060 and removing the store.lck file I was able to re-open/dismount/mount the storage destination again

Browse to the BackupStore folder:
cd /SCSI-0\:1/VMwareDataRecovery/BackupStore/
Remove the lock file:
rm -rf store.lck

Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.
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A colleague got some trouble connecting with the VMware Data Recovery appliance, received this warning:
Error: Could not connect to the Data Recovery on the appliance
Please make sure the Data Recovery appliance is powered on. If the problem persists, please restart the Data Recovery appliance

Time for some troubleshooting:
– Ping test was successful;
– Could resolve DNS names;
– Rebooted the appliance;
– No weird error in the event log;
Resolution:
After checking the appliance version (VMware Data Recovery 2.0.1131) and the Plugin-Version (VMware Data Recovery Plugin 1.1.37) I thought.. maybe I need to update the plugin

After upgrading the plugin to version 1.2.1.3 I was able to connect the appliance again:

Result:

More information: Troubleshooting VMware Data Recovery plug-in connection issues
Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.
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Today I got some trouble with my Exchange production VM, my VMware Data Recovery 1.2 created many snapshots.. and removed the VM from the vCenter inventory… ok not a big issue, but on the datastore I can’t Add it to the inventory again, the option “Add to Inventory” is greyed out.

Solution:
On the console I added the VM again in vCenter with the vmware-cmd option:

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Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.
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Last week we upgraded VMware Data Recovery from version 1.1 to 1.2. After rerun the backup schedule I received this error:
Failed to create snapshot for <server>. error –3948 ( vcb api exeption)
My backup starts > Create a new snapshot > Few seconds later… the snapshot is removed and get this warning..

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Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.
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Today I got some problems with backing up one of my VM’s using VMware Data Recovery. I was looking what was going wrong after a few failures.. And yes.. hanging snapshots
Trying to remove the snapshots was a little bit different. When I went into the “Snapshot Manager” there were no active snapshots and I couldn’t delete the files. But while browsing the Datastore I saw many active snapshots.
Current situation:

– You can “Revert to Current Snapshot” via menu..

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Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.
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After installing VMware Data Recovery I scheduled a fresh job to make a backup of my VM’s in the datacenter. The first 8 VM’s backuped successful, but the VM’s with a iSCSI target (Exchange, SQL) crashing after creating virtual machine snapshot. I received this error:
Creating a quiesced snapshot failed because the created snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.

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Sander Daems is founder and author of this blog and working as a Lead (Sr.) Consultant by UNICA ICT Solutions. Sander has over 15 years experience in IT, primary focus: virtualization and modern worksplace.
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